Frequently Asked Question
Have a Question? We Have an Answer.
FAQ
If you’re question not answered in the below list then, please visit our Support page to inquire within.
An IPTV Server offers access thousands of live streams from around the world and VOD (Video-on-Demand) titles. They are managed by network administrators that continuously update the content at their own discretion.
Although we grant you access to the server, we don’t own the server itself. We are resellers which means we don’t have the permissions to modify the content offered.
All prices are in Canadian Dollars (CAD).
You will be notified by email one week in advance, and will receive a second reminder a day before your expiry date. Subscriptions can be renewed by ordering online by Credit Card, or PayPal. If no action is taken then your subscription will automatically lapse on it’s own.
We support a multitude of devices. See our Getting Setup page for installation and setup instructions for your device.
Yes, you can. However, for best results, connect your TV Box directly to your modem if possible.
If you attempt to watch IPTV on more than 1 device simultaneously, you will experience buffering. For this reason, we recommended you purchase a new subscription for each device.
Enter 0000 (4 zero’s) and hit OK.
In general we recommend a bandwidth speed of at least 75 mbps minimum.
IPTV will take at least 200 GB of bandwidth per month. We recommend an unlimited monthly Internet Plan from your Service Provider as IPTV is not recommended for those users who do not have a high limit, an unlimited internet connection, or users who have a very small amount of bandwidth available monthly.
Most issues can be resolved by turning off your IPTV device completely, and unplugging it. After a seconds, plug back in and restart.
If after that, the issue is still not resolved, then feel free to contact us through our Support page.
Click Channel List to access a list of channels. Please be aware that certain Channels can be added or removed at any time without notice.
When you no longer wish to watch IPTV, then it is highly recommend you properly exit out of the App when not in use by doing the following:
- Just hit the “Menu” button on your remote
- Exit will appear as the last option in this Menu. Just scroll all the way down and click “Exit” and confirm.
- If you are using an IPTV Box, then power off the device if you are no longer using it.
Yes. For best results and optimal performance, exit out of IPTV/VOD and power down the android box when not in use.
To resolve this issue, follow these steps:
- Properly Exit out of the app
- Go into the Settings of your Device
- Choose Apps
- Find the IPTV you are using and click on it
- Click and Confirm on Force Stop and Clear Cache
It is VERY IMPORTANT not to click Clear Data as this will erase all your configuration settings. At this point you can now exit out of Settings and re-launch the app.